Frequently Asked Questions

Here are some of the most frequent questions and requests that we receive from AWS customers. If you don’t see what you need here.

1. I received an email with my AWS Activate Founders or Portfolio package information. Where do I find my AWS promotional credit?

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2. How can I connect to API Gateway from my on-premises network?

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3. How do I find 5xx errors from API Gateway in my CloudWatch logs?

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4. How do I troubleshoot CloudFormation stack issues in my AWS Amplify project?

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5. How do I sign up for an AWS Activate package?

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